Our leading issue consumers experience is the confusion surrounding how your accounts on Crident work.
We have two separate websites, crident.com and dino.gg – crident.com being our billing website, and dino.gg being our game panel.
If you buy a service on crident.com our systems will automatically create an account for you (assuming you don’t already have one) on dino.gg, our game panel. You would get an email to set your password on dino.gg.
Two accounts, two websites
Because the accounts are separate, your passwords can be different on each site. Additionally, things like two factor auth aren’t synchronized.
One account to rule them all
It’s important to note, your crident.com account is higher authority than your dino.gg account. Because this is where billing and sensitive info is stored about you, and support is handled. Assuming your crident.com has a verified email address, tickets from your email on that account can request changes to your dino.gg account, for example – if you get locked out of your dino.gg account for whatever reason, you can open a ticket on crident.com & request help recovering your dino.gg account.
Because of this, it’s important you have two factor auth setup on your crident.com account. If you setup two factor auth on just dino.gg, and someone gets access to your crident.com account, without two factor auth, they can request your dino.gg account has it’s two factor auth disabled.
Single Sign On
In the future we’re integrating SSO (single sign on) into our game panel. This system will be more friendly for people – as it allows you to login to your dino.gg account with your crident.com account. So you’ll “effectively” have one login for both websites.
While technically the accounts are still separate, by integrating single sign on, your crident.com will allow you to login to dino.gg. You wont need two passwords. Logging directly into your dino.gg account will still be possible, and you will still need to ensure your dino.gg account is secure.